24X Emergency Services

In case of a medical emergency, just call the Alshifa Emergency Services at 011 123 4546 and a well-equipped ambulance with trained emergency staff will reach you within 30 minutes*. The ambulances are equipped with state-of-the-art medical equipment like cardiac monitors, defibrillator, airway equipment etc. Transport ventilator is also available for transport of intubated and ventilated patients.

How it Works ?

  • 1.

    As you call Alshifa Emergency Services, a trained Officer gathers basic and critical information from you to provide you with immediate help.
  • 2.

    The Alshifa Dispatch Officer may ask you for additional information in order to prepare the ambulance crew for the situation. The ambulance is already on its way during this phase and the Dispatch Officer communicates all the facts to the Emergency Staff to avoid any delays.
  • 3.

    In our quest to help our patients in the best possible way, we have immediate medical care at hand, ready, in case the need be. A team of highly specialized doctors is always on standby at the Hospital to ensure immediate attention to the patient.
  • 4.

    The Emergency Staff is constantly in contact with the doctor to keep the doctor posted about patient's condition. This helps the doctor prepare and be ready to attend the patient as soon as the ambulance reaches the hospital.
You must know:
  • Call Alshifa Emergency Services only in case of emergencies.
  • Do not call to gather information or enquiry.
  • Do not make prank calls as real emergencies might suffer.
  • If you accidentally call up, do not hang up unless the officer asks you to do so.

Types of Medical Emergencies are attended to, by Alshifa Emergency Services:
  • Injuries
  • Respiratory Problems
  • Diabetes
  • Maternal/Neonatal
  • Epilepsy
  • Unconsciousness
  • Animal Bite
  • Fever
  • Infections