Usage Terms and Conditions

Al-Shifa Multispeciality Hospital is committed to safeguard your privacy. We value the privacy of our clients while they utilise our services. To achieve this, we follow the guiding principles listed below:

To keep your personal information totally confidential, we use the highest standards of security.

Without your permission, we will not share or sell any of your personal information, including your name, address, age, gender, or medical history, to any third party.

Although we employ cookie technology to facilitate user navigation, we never utilise cookies to store sensitive data like credit card details. Please be advised, however, that our website contains links to other websites whose privacy practises may differ from those of Feel free to email us at with any additional queries or worries you may have about our privacy practises, and we will get back to you within a day.

Our Privacy Statement states:

  • What information do we gather from you?
  • How we put that information to use

Information we collect

  • We collect the information to better serve you, and we may share it with third parties for service enhancement and to optimize your app experience.

We collect information using the following methods:

  • Information you provide to us: Name, phone number, and email address: This depends on the information collected by your application.
  • We automatically collect the following information:
    • Device & Hardware information – We collect device-specific data such as device make and model, network information, advertiser ID (to uniquely identify your device), and, if available, email address.
    • Location information - Your public IP address and geocoordinates are automatically gathered by us (for Android apps, lat/long is automatically acquired if the location permission is enabled).

How we make use of the data we gather

We use this information and might send it to a third party for analytics purposes so that we can tailor your app experience.